Cancellation & Refund Policy
- There is no option for a customer to cancel the order on their own once the payment is made.
- Govt. Departments, Schools, Colleges, Banks, Financial Institutions etc. -Once you place the order please share your Valid authorization letters and official Email to Email- advmadhavsinghania@gmail.com / info@stampinkmart.com mentioning your order number in the subject line of the email. Please do not place an order without valid authorization letters and official Email. Such orders will be cancelled automatically.
- Such orders will be cancelled automatically. In such a refund, a service charge of 5% will be levied. The rest of the amount will be refunded to the same payment method.
- If we receive a wrong order (Govt.Departments, Schools, Colleges, Banks, Financial Institutions etc. –Duplicate Stamps/ wrong authorization letters ), then we will cancel the order and refund the amount by deducting the payment gateway and handling charges (approx 5%).
- If you want to cancel your order for any other reason, You can get in touch with our team as soon as possible with your order number. As long as your order has not been processed, we can cancel the order and refund your amount.
- We will deduct the payment gateway and handling charges (approx 5%).
- No cancellation once the product is shipped.
- We don’t have a return/Replacement policy. However, if the items are damaged / spoiled during the transition,
we replace them with a new one.
Customer has to send Unpacking video at info@stampinkmart.com with their order details.